Managed Services For Strategic Partners
We keep your customers' environments running smoothlyBOOM Managed Services (BMS) specializes in providing managed services and support solutions for Oracle Hyperion Enterprise Performance Management. BMS provides our strategic partners with a support solution tailored to their requirements. We offer a standard Managed Services and Support package, with a la carte options that can be added to tailor to each customer’s specific requirements.
The following services are offered:
- EPM Support services from 8×5 to 24×7 support
- Remote Service Desk
- Vendor Management
- Patching Services
- Disaster Recovery Testing
- Monthly Maintenance Reviews
- Storage Monitoring
- Services Monitoring
- Server & Application Logs Review and Management
- On-site and Remote Technical Support
Contact us for more information.